FAQ

Getting started
Wiretap is a Chrome extension that lets fans comment and share insights while watching Netflix shows.
Wiretap is easy to get. Download it from the Google Store.
Wiretap works in your Chrome browser on a laptop or desktop. Sorry, there’s no mobile version...yet. Along with Chrome, you need to have Netflix and Facebook accounts.
After downloading and installing the Wiretap extension, you need to open Netflix and sign in. You’ll be prompted to Connect with Facebook. Click the button and you can get wiretapping.
So you know, the group of comments you see on the right side of your screen are---as we like to call them---the comment stream. Your comment stream gets more personalized the more you use Wiretap. Here’s how. You’ll always see comments made by your friends and the people you choose to follow. Upvote comments that you like so that everyone sees them. You’ll also see some of the most upvoted comments from other fans too. And maybe a few guest stars. As more fans join in, the social experience will keep getting better.
Watching and commenting on shows
We like that question. The short answer is quite a few. To find a full list of shows, at the top right of your screen, click the Wiretap logo. Our menu will open and you can click the Shows tab to see the full list of shows ready for you to watch and comment on. We’re guessing you’ll find something you like right away, but be sure to check back too. We’re adding new shows to Wiretap all of the time.
Just start watching a show that’s listed on the Shows tab, which you see by clicking the Wiretap logo. By default, comments are turned on during a show and spoilers are turned off. You’re welcome.
We understand that you may want to turn the comment stream off now and again. To do that, click the Wiretap logo at the top right of your screen. Our menu opens and then beside Comments, you can slide the toggle to Off.
Got it. Just wait until the episode’s credits almost finish and you’ll see an Aftershow tab for adding comments. We affectionately call that area “the wall.” You also can vote on the episode.
Then share the love. You can upvote the episode on the Aftershow tab, which you’ll see near the end of an episode’s credits.
A very good question. A spoiler is a comment that gives away info, which doesn't happen until later in the episode or series. Yes, a spoiler is a spoiler even if that info happens, say, one minute later. Here are a few examples of spoilers: saying someone will die, referring to a hookup that hasn’t happened yet, mentioning something from season 2 in season 1, and...well, you get the idea.
Sure, you may just have the itch to share something spoiler-ish. If you do, please be sure to mark your comment as a spoiler. Psst - tick the Spoiler box at the bottom right of your comment. Thanks.
Great question. Like how you’re thinking, because you can help moderate and keep Wiretap a safe, respectful place. At the bottom right of each comment, click [pic of exclamation icon] and you’ll then see Mark as... Spoiler or Offensive. Choose one option and you’ll help us keep the comment stream stellar. And for more info, please check out our Code of Conduct.
Happy you asked, because we love when people add to our fan community. You can comment during an episode by clicking and typing in the Add a comment box (at the top right of your screen), and then hitting return. You also can comment when an episode finishes by waiting until the credits - you’ll see an Aftershow tab, where you can leave your take. You can vote on an episode too.
Another important thing - please keep Wiretap a good, safe place by following our Code of Conduct.
Near the end of a episode’s credits, you’ll see an Aftershow tab for adding comments about the whole show. To see each comment you wiretapped during the episode, click the Your Comments tab.
Find your comment during an episode or after it. At the bottom right of your comment, click and you’ll go into edit mode, so you can fix things up. Hit return when you’re done.
To get to your comments, you can pause the show and rewind. Or after an episode’s credits, click the Your Comments tab to see all the comments you made during the episode. Oh yeah, editing comments works the same on the Aftershow tab too.
At the bottom right of your comment, click and you’ll go into edit mode. Then just click the . Presto.
Using profiles
Click our logo and a menu will open. Then click your name to open your profile. Close it by clicking off your profile or, if you make edits, clicking Save.
Open your profile by clicking our logo and then your username on the menu. Click and type in the larger box to share a short bio. Click and type in the smaller box to enter your site’s URL. You have to click the Save button if you want to keep your changes.
The icons, from left to right, show how many comments you’ve made across all shows, how many upvotes you’ve gotten, and how many people are following your comments.
You make sure of that by following him or her. On a comment, roll over the person’s icon and his or her profile will open. Click the Follow button. You’ll then see a purple check mark beside the user icon.
If you ever decide to stop following someone, roll over that person’s icon and click the Unfollow button.
Earning badges
We want to recognize all that you do in our community. You earn badges by voting on comments and shows, following users, adding comments, and getting your own upvotes and followers. So what are you waiting for?
Ahhh, a sweet sight to behold! When you see a numbered pink notification circle on our logo, you have notifications, including ones about badges. Click the logo to open the menu, and scroll down the Notifications tab to see your badges and everything else happening on Wiretap.
Crowns are a sign that someone has earned enough badges to get to a certain level. So get wiretapping! We’re ready to reward you with bronze, silver, and gold crowns.
Getting in touch with us
By all means, let us know. We love to hear from the community. Shoot us an email hello@wiretap.com and we’ll get back to you asap.
Wiretap is currently in "Open Beta" because we’re still learning from our users - what works, what doesn't, and what else would be really fan-tastic (See what we did there? ;)) to have. Have a suggestion? We'd love to hear from you.
Say it isn’t so. If you’d like to part ways, you can uninstall the Wiretap extension in Chrome, then that’s that.